Student Senate creates new Web site to post campus complaints

Student Senate has a new Web site that documents complaints the organization receives and its progress on fixing them.
“We exist to serve you, the students,” the site reads. “Use this site to communicate your concerns for campus safety or ideas for improvement. We’ll use this site to track your input and report on progress.”
To access the site, students must log into their B-mail accounts and click the “Sites” link in the upper left-hand corner. They must then click the links called “browse sites,” “select student groups” and “Student Senate.”
Only students can view the site.
Student Body Vice President Ben Koch said sites made on the Google server are student-friendly.
“In the short time Bradley’s been on this server, they’ve added a lot,” he said. “The introduction of calendars, docs., sites. This is huge.”
Koch said last year Senate only used one site. He said it was difficult to use because only one person could edit it.
“Senators all have access to this, so during their constituency hours we tell them to put the information [they receive] up there. Senators have been using it really well,” he said.
The site has seven categories including Academic Affairs, Campus Affairs, Diversity Affairs, Internal Affairs, Safety and Security, Student Relations and Technology Services and Affairs.
Each of these pages lists problems received, the date they were received, who filed the complaints, that person’s residence, someone who is an advocate of the issue and actions taken to resolve it.
If the problem has been resolved, the site lists the resolution and the date it was made.
The site is only used for major problems.
“We wouldn’t necessarily put something such as a leaky faucet on there,” Koch said. “Not that a leaky faucet isn’t a problem, but it’s something that can be followed up on elsewhere.”
Koch said in the future he would like students to be able to register problems on the site themselves. However, Senate hasn’t figured out how to let students do this without giving them access to edit other components of the site.
The site also includes minutes and agendas from meetings, a calendar of events and a calendar of senators’ constituency hours.
Jessica Buterbaugh said she thinks she will use the site.
“I think it’s good because it shows if all of our problems are being resolved,” the junior accounting major said.